[
  {
    "key": "SUP-01",
    "text": "I was charged twice for my monthly subscription. Please refund the duplicate charge.",
    "answer": "billing",
    "disposition": "ACCEPTED"
  },
  {
    "key": "SUP-02",
    "text": "The dashboard stays blank after I sign in, even after refreshing the page.",
    "answer": "technical",
    "disposition": "ACCEPTED"
  },
  {
    "key": "SUP-03",
    "text": "Could you add a dark mode to the dashboard?",
    "answer": "feature",
    "disposition": "ACCEPTED"
  },
  {
    "key": "SUP-04",
    "text": "What time does your support team open on Saturdays?",
    "answer": "other",
    "disposition": "ACCEPTED"
  },
  {
    "key": "SUP-05",
    "text": "Please change the company address printed on my next invoice.",
    "answer": "billing",
    "disposition": "ACCEPTED"
  },
  {
    "key": "SUP-06",
    "text": "Exporting a report produces an empty file even though the report has rows.",
    "answer": "technical",
    "disposition": "ACCEPTED"
  },
  {
    "key": "SUP-07",
    "text": "There is no option to schedule reports. Could you add a weekly email delivery setting?",
    "answer": "technical",
    "disposition": "ACCEPTED",
    "target": "feature"
  },
  {
    "key": "SUP-08",
    "text": "The amount looks wrong and the page is broken. Can someone help?",
    "answer": "billing",
    "disposition": "AMBIGUOUS"
  },
  {
    "key": "SUP-09",
    "text": "The existing search button stops responding whenever I click it.",
    "answer": "billing",
    "disposition": "INVALID"
  },
  {
    "key": "SUP-10",
    "text": "Could you add French as an interface language?",
    "answer": "feature",
    "disposition": null
  }
]